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How to improve and encourage the use of distance communication channels of the Angolan National Health Service -INSS- to decrease the demand for physical service stations, resulting in the reduction of queues and more respect for users and taxpayers.

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Using as core elements of creation the very demands and concepts of the proposed communication, Claudio Ventura Studio created for this project a Logo and a Visual Identity that present all that is needed to be conveyed in a direct and a thought-provoking way. Through simple illustrations and a 'connect the dots' visual game, even with no text at all, it is possible to get the message, such an important feature in a country where literacy levels are still low.